"John, working with you has been a great experience, and I really appreciate all the time and effort you put into helping me find and purchase my rental properties in Santa Rosa. You obviously know quite a bit about the area, yet you never got impatient with me as I took my time learning, and figured out what I wanted to buy.

I never felt pressure from you, you let me proceed at my own pace. You have a real “attitude of service”, and it made the long process towards the final purchase a very rewarding one.

Also, I really appreciate your patience, and spirit of adventure, as we entered into this strange and frustrating negotiation process with this agency handling the sale for the bank, apparently in India. I think many agents might have given up, tried to steer me to another property with easier contacts, but again you let me direct the process, and were there to help out any way you could. And the level of customer service you offered even after the sale was definitely above and beyond!

If I find myself wanting to buy more property around this area, I will DEFINITELY work with you again, and will recommend you highly to anyone who asks."

"Kristen was GREAT!!! After owning our home for 16 years my family decided it was time to upgrade! Needless to say, it was a very emotional experience. We had to sell and then buy within a short period of time. Kristen was experienced and knowledgeable on both transactions. She worked us through  every step along the way. I was impressed how she did her research on our town and showed our house to the best of its ability. On the buying end, great negotiation skills!!!! She was able to get our new home under the asking price with a few little extras...awesome!!! Highly recommend Kristen Palmer for all your realtor needs!!!"